The Erie Insurance Arena Box Office and AXS.com are the only authorized sellers of tickets.

Erie Events is not responsible for tickets purchased anywhere other than AXS.com, ErieEvents.com or through the Erie Insurance Arena Box Office and will not honor, exchange, or refund counterfeit, duplicate, or invalid tickets.

Tickets for can be purchased at the Erie Insurance Arena Box Office in person 809 French Street Erie, PA 16501 or by phone 814-452-4857.

Box Office Hours

Event tickets at the Warner Theatre, Erie Insurance Arena, Bayfront Convention Center, and Rebich Investments Amphiteather can be purchased at the Erie Insurance Arena Box Office

  • Monday-Friday: 10:00 AM - 5:30 PM

  • Saturday: 10:00 AM - 2:00 PM

Event Days

  • Monday-Saturday: 10:00 AM - Intermission

  • Sunday: 12:00 PM - Intermission

For events at the Warner Theatre, Rebich Investments Amphitheater, and Bayfront Convention Center tickets for that event will be sold at that location 1 hour before show time. 

 

Summer Hours

We observe summer hours from Memorial Day- Labor Day. 

  • Monday-Friday: 10:00 AM – 5:00 PM
  • Saturday & Sunday- Closed

Event Days 

  • Monday-Saturday: 10:00 AM - Intermission
  • Sunday: 12:00 PM - Intermission

Holiday Hours

Christmas Eve- 10:00 AM - 3:00 PM

Christmas Day- Closed 

New Years Day- Closed 

How to Purchase

Tickets for all Erie Events venues can be purchased online at erieevents.com, AXS.com, AXS app, in person at the Erie Insurance Arena Box Office (809 French Street Erie, PA 16501), or by calling 814-452-4857.

Payments Accepted

The Box Office accepts VISA, MasterCard, Discover, American Express, gift certificates and cash. Checks are accepted with proper identification up to 10 business days prior to a performance.

There are no refunds or exchanges on any ticket purchased for Erie Events' venues concerts, games or events. If a show or event is canceled or rescheduled, refunds are available at the original point of purchase.

Erie Events cannot guarantee the validity of any ticket purchased from an unauthorized third party source.

Refunds & Exchanges

There are no refunds or exchanges on any ticket purchased for Erie Events' venues concerts, games or events. If a show or event is canceled or rescheduled, refunds are available at the original point of purchase.

Erie Events cannot guarantee the validity of any ticket purchased from an unauthorized third party source.

Gift Certificates

Gift Certificates are available for purchase and can be redeemed for tickets to any Erie Events performance. To purchase, please visit the Erie Insurance Arena Box Office or by calling 814-452-4857. Gift Certificates are not sold online.

Mobile Tickets

Erie Events utilizes mobile tickets for all eligible shows. With mobile entry, patrons can access their tickets via the AXS App or once added to their mobile wallet.

Mobile ID digital tickets are tickets you use with your phone – like e-tickets or mobile tickets from an airline or movie theater -- they make getting in easier than ever.

More information on AXS Mobile ID.

All In Pricing

All-in pricing means that after selecting a seat, fans will see the total ticket price—including the listing price, service fee, and facility fee—upfront with no surprises at checkout. Taxes and delivery fees (if applicable) are added at checkout. These clear breakdowns will be visible throughout the purchase for a more intuitive experience.

What's included in the All In Price:

  • Ticket Price: The face value of the ticket.
  • Service Fees: Any required fees, including venue, service, facility, and processing fees. 

What's not included upfront:

  • Taxes: At checkout, applicable city, state, and local taxes are added. 
  • Delivery Fees: If fans choose a specific delivery method, this fee is added at checkout.

Visit axs.com for more information.

Authorized Ticket Sellers

ErieEvents.com or AXS.com are the ONLY authorized website for tickets at Erie Events' venues. Erie Events cannot guarantee the validity of any ticket purchased on a website from an unauthorized third party source.

Contact Us

For ticketing inquiries including ADA seating, refunds for postponed and/or cancelled events, please email Ann Noble, Box Office Manager ann@erieevents.com.

Erie Insurance Arena Box Office- 814-452-4857.